Islamabad, Pakistan · Est. 2023
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We serve · Hotels & resorts

Linen for Hotels & Resorts

Written for the Director of Purchasing, the Procurement Manager and the Executive Housekeeper. You are not buying towels. You are buying a par level that has to survive your laundry, match the wing you opened last spring, and land before the room block goes live.

White waffle-weave bathrobe and matching slippers laid on a satin-stripe hotel bed
Waffle robe, slippers and satin-stripe bed set

Anxiety one

Will it survive my laundry?

The honest answer is that nobody can tell you until they know the laundry. Two properties buying the identical towel can get completely different results, because the wash is doing more to the cloth than the guest ever will.

What actually varies between properties

The temperature your programme really runs at. Whether the chemistry uses chlorine bleach or an oxygen and peroxide route. Wash-to-rinse ratios and how hard the extraction is. Whether the work goes through a tunnel washer or washer-extractors. Whether flatwork is ironed or tumble-finished, and how hot the ironer runs. And, the biggest single variable, whether the laundry is yours or a contractor's, because a contractor batches your goods with other properties' and runs one programme over all of it.

Those are the conditions hospitality buyers write into a specification. We are describing what the segment typically specifies, not making a durability claim about our goods: we publish no wash-cycle rating, because we have not tested to one, and you should read any supplier's cycle figure as marketing unless a test report comes with it.

What good practice looks like

Buy white so the entire stock can run on one programme. Keep a written care instruction with each specification and give a copy to the laundry, not just to the linen room. Buy enough par that pieces rest between uses instead of being turned around wet. Ask for hems and border constructions the ironer can grip. And retain a sealed sample of the delivered goods so a later dispute is about a physical reference, not a memory.

Put this on your enquiry

  • Wash temperature your programme actually runs at.
  • Chemistry, in particular, whether chlorine bleach is used.
  • Laundry in-house or outsourced, and tunnel or washer-extractor.
  • Finishing route: flatwork ironer, tumble, or both.
  • Par level per room and how often stock turns.

We quote a construction against that regime and confirm the exact specification at sampling.

Anxiety two

Will the re-order match?

A property is almost never furnished in one purchase order. Floors one to four open in March, the club wing in August, the spa the following year, and every re-order is a chance for white to stop being the same white. Optical brightener load, the bleaching route, the greige lot and the finishing bath all move shade. It is the most common complaint in hospitality linen, and it is a manufacturing problem, not a housekeeping one.

Our answer is structural rather than contractual. Fibre selection, weaving and knitting, finishing and stitching sit under one roof, so a repeat order is run against our own record of the first rather than re-tendered to whichever mill quoted lowest that month.

What you should do at your end

Keep a sealed retained sample from the first delivery and ask that repeats be quoted against it by reference, not by description. Order a phase in one production run wherever the schedule allows. Where the specification is not white, fix it to a Pantone reference in writing: white and cream are supplied from stock, and other shades are matched to a Pantone reference on order.

We do not offer a shade-continuity guarantee across dye lots, and we would treat any supplier who does with suspicion.

When every stage is owned, consistency becomes a promise, not a hope. Paragon Textile Company
Styled hotel bed with five white pillows in satin-stripe shams and a bouquet of white flowers on the nightstand
Satin-stripe hotel bed set with matched shams and a woven label.

Anxiety three

Will it arrive for opening?

We do not publish a lead time anywhere on this site, and we would rather lose an enquiry than invent one. A published day count is a number a supplier has chosen to print; it is not a commitment to your order.

How timing is actually settled

Your date is confirmed with the quotation, against your real quantity, construction, size list, branding and finishing route, because a stock white towel and a jacquard-bordered towel with a woven label and matched piping are not the same job on the same floor.

What moves the date: total quantity and how many sizes it splits across; whether the construction is one we already run or a new set on the loom; branding, which adds a component with its own supply; the pack and label format; and the delivery term, since ex-works Islamabad and DDP to your city are different clocks.

Two things that do not move

Payment terms are documented and constant: 30% advance, 70% before pick-up. Delivery terms are agreed with the quotation: ex-works Islamabad, FOB Karachi, CIF or DDP.

If you have a hard opening date, put it on the enquiry as a date rather than as “urgent”. We will tell you what is achievable against it before you commit, including, when that is the answer, that it is not.

What we quote against

  • Quantity, and the split across sizes.
  • Construction, a running weave or a new set.
  • Branding: woven label, jacquard border, piping.
  • Pack format and carton marking.
  • Delivery term and destination.
  • Your required-by date, as a date.

Scope

What we supply for a property

Guest rooms, bathrooms, the pool deck and the spa, plus the uniforms the staff wear while turning them over. One enquiry covers the lot.

Guest room

Bed linen

Flat and fitted sheets, duvet covers, pillowcases and piped shams in plain percale, sateen or satin stripe, cut to your mattress sizes and depths.

Bathroom

Bath linen & towels

Bath sheets, bath, hand and face towels, plain or with a dobby or jacquard border, plus pool and spa towelling.

Turndown

Robes, slippers & bath mats

Waffle and terry bathrobes, closed-toe slippers, and bordered or jacquard bath mats to match the bathroom programme.

Front & back of house

Staff uniforms

Housekeeping and front-of-house uniforms made to your size list, and lab coats for the property clinic.

Branding on the goods

Your brand deserves fabrics that reflect precision, consistency and uncompromised quality. The property name can be carried in more than one place, and the choice affects both cost and the laundry's life with the piece.

  • Woven satin label, stitched into a side seam or the hem.
  • Printed care and brand tag.
  • Jacquard or dobby border woven into the towel itself.
  • Contrast piping on shams and duvet covers.
  • A shade matched to your Pantone reference.
  • Cartons and inner packing marked to your specification.

Tell us which of these you want at enquiry stage, branding is a component with its own lead time, and adding it after a quotation changes the quotation.

Jacquard cotton bath mat with a Greek-key border on a marble bathroom floor beside white slippers
A jacquard border carries the house pattern without a separate label.

Specification vocabulary

The ranges hospitality buyers work to

These are the published industry ranges the segment uses when writing a brief. They are reference points to help you specify, not a statement of what any particular Paragon order will be built to. Your figures are fixed at sampling.

Towel weight by use
Where it is used GSM Typical industry range What the buyer is buying
Gym & sports towels 300-380 Fast drying and high turnover; nobody keeps it long enough to admire it.
Pool & economy 400-450 Outdoor stock that walks, gets sun-bleached and is replaced often.
Standard hotel bath towel 500-550 The workhorse of a midscale to upper-midscale guest bathroom.
Premium 580-650 Noticeable weight in the hand; heavier drying load on the laundry.
Spa 650-700 Treatment rooms and suites, where the towel is part of the experience.
Bath mats 800+ Weight to stay put on a wet marble floor.

Typical industry range. Exact specification confirmed at sampling. Hand towels and washcloths are typically specified 100-150 GSM below the matched bath towel.

Sheeting tiers
Tier Typical industry range Weave Where it is usually specified
T-180 Plain Value properties, staff accommodation and back-of-house stock.
T-200 Percale The common midscale house standard: crisp, cool, cheap to process.
T-220 Percale or sateen Upper-midscale rooms, where hand feel starts to be commented on.
T-250 Percale The usual satin-stripe tier, and the four-star default.
T-300 Sateen Suites and luxury programmes; lustrous, softer, slower to dry.

Typical industry range. Exact specification confirmed at sampling. Percale is a one-over-one plain weave, crisp and cool; sateen is four-over-one, lustrous and soft. Real five-star house standard is around 300 TC single-ply: thread counts above 600 almost always use multi-ply yarn, so a bigger number is not automatically a better sheet. Bathrobes are specified waffle 280-450, terry 350-600 or velour 400-550 GSM Typical industry range

Hospitality & institutional references

Organisations we have supplied

Marks shown with permission; no endorsement is claimed. Further references are available on request.

  • Marriott
  • Saudia
  • DHA Islamabad-Rawalpindi
  • Ramada by Wyndham Islamabad
  • Centra Hotel Islamabad

Hotel linen specification All references

Connect now for orders

Send us the property, not just the product

Room count, par level, mattress sizes, your laundry regime and your opening date. With those five things we can quote a specification you can actually hold us to, and tell you where the brief is going to cost you more than it needs to.

  • Payment terms: 30% advance, 70% before pick-up.
  • Delivery terms: ex-works Islamabad, FOB Karachi, CIF or DDP.
  • White and cream from stock. Other shades matched to a Pantone reference on order.
  • Private label, custom sizes and property branding to order.
  • No minimum-order, price or delivery-date figure is published, all are confirmed with your quotation.
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